What is a cookie?
A cookie is a file downloaded onto the user's device when accessing certain web pages to store and retrieve information about the navigation carried out from that equipment.
The following cookies are used on this website and are detailed below
What types of cookies are there and what are their purposes?
Browsing this website may result in the installation of the types of cookies described in this section.
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Strictly necessary: also known as "technical" or "functional", these are the ones that allow navigation through the website, ensure its correct functioning and the use of the different options or services available on it. These cookies allow, for example, traffic control and data communication, session identification, access to restricted areas, remember the elements that make up a purchase, carry out the purchase process, manage payment, control fraud linked to the service's security, count visits for the software licensing billing on which the service operates, use security elements during navigation, store content for disseminating videos or sound, enable content or share content through social networks.
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Analytical or measurement: these are the ones that allow monitoring and analysis of the behaviour of the users of the website as a whole. The information collected through this type of cookies is used to measure website, application or platform activity to introduce improvements based on the analysis of usage data that users make of the site.
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Advertising: these are the ones that store information about users' behaviour obtained through continuous observation of their browsing habits, allowing the development of a specific user profile to show personalised content accordingly. This enables the most effective management of advertising spaces and website content according to the user's specific profile.
Depending on who creates the cookie, they are classified into:
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Own cookies: These are sent to the user's computer or device from our services and are managed exclusively by us.
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Third-party cookies: These are sent by third parties linked to us and are activated when accessed from our services.
Cookies used
site: app.cluber.es
| COOKIE | PURPOSE | OWNERSHIP | STORAGE |
|---|---|---|---|
| _clck | Analytical (Microsoft Clarity) | Third-party | 1 year |
| _ga | Analytical (Google Analytics - unique user identifier) | Third-party | 1 year |
| _ga_* | Analytical (Google Analytics - session state) | Third-party | 1 year |
| _gcl_au | Advertising (Google Ads - conversions) | Third-party | 3 months |
| _gid | Analytical (Google Analytics - daily session identifier) | Third-party | 24 hours |
| _hjSessionUser_* | Analytical (Hotjar - user identifier) | Third-party | 1 year |
| ajs_anonymous_id (cluber.es) | Analytical (Segment - anonymous user) | Third-party | 1 year |
| ajs_anonymous_id (siguetuliga.com) | Analytical (Segment - anonymous user) | Third-party | 1 year |
| ajs_user_id (cluber.es) | Analytical/Functional (Segment - identified user) | Third-party | 1 year |
| ajs_user_id (siguetuliga.com) | Analytical/Functional (Segment - identified user) | Third-party | 1 year |
| APIPHPSESSID | Technical (API session management) | Own | Session |
| cluber-_zldp | Functional (user authentication) | Own | 1 year |
| cluber-_zldt | Functional (user authentication) | Own | 6 months |
| cookieConsent | Technical (store cookie acceptance preference) | Own | 1 year |
| cookieControlPrefs | Technical (store cookie configuration preferences) | Own | 1 year |
| PHPSESSID | Technical (server session management) | Own | Session |
site: cluber.com
| cluber-_zldp | Functional (user authentication) | Own | 1 year |
|---|---|---|---|
| cluber-_zldt | Functional (user authentication) | Own | 6 months |
| drscc | Functional (Zoho SalesIQ - chat session identifier) | Third-party | Session |
| LS_CSRF_TOKEN | Technical/Security (Zoho SalesIQ - CSRF protection) | Third-party | Session |
| uesign | Functional (Zoho SalesIQ - user identifier in chat) | Third-party | 1 year |
| zalb_* | Technical (Zoho SalesIQ - server load balancing) | Third-party | Session |
site: cluber.es
| _cs_c | Analytical (Microsoft Clarity - consent) | Third-party | 13 months |
|---|---|---|---|
| _cs_id | Analytical (Microsoft Clarity - user identifier) | Third-party | 13 months |
| _ga_*R | Analytical (Google Analytics - session state in Hotjar) | Third-party | 1 year |
| _gat_gtag_UA_* | Analytical (Google Analytics - limit request rate) | Third-party | 1 minute |
| _hjSession_* | Analytical (Hotjar - active session data) | Third-party | 30 minutes |
| _hjSessionUser_* | Analytical (Hotjar - user identifier) | Third-party | 1 year |
| _hp5_event_prop_* | Analytical (Hotjar - event properties) | Third-party | 1 year |
| _hp5_let.* | Analytical (Hotjar - behaviour tracking) | Third-party | Session |
| _hp5_meta.* | Analytical (Hotjar - session metadata) | Third-party | 1 year |
| cookieControl | Technical (store cookie acceptance preference) | Own | 1 year |
| nf_ab | Technical (internal A/B testing) | Own | 1 year |
| OptanonAlertBoxC… | Technical (OneTrust - record that the cookie banner has been shown) | Third-party | 1 year |
| OptanonConsent | Technical (OneTrust - store cookie consent preferences) | Third-party | 1 year |
How to manage cookies?
Access the Cookie Policy link in the footer of the website.
You can disable preference, analytical, and advertising cookies without affecting the functioning of the website; however, the information captured by these cookies about the use of our website and the success of the advertisements displayed on it allows us to improve our services and obtain income that allows us to offer you many contents for free.
The user can choose which cookies they want to operate on this website through: